Privacy Policy

  • Privacy Policy


    YOKLOK (“we”, “us”, or “our”) values your personal privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (yoklok.net). By using this website, you agree to the terms of this Privacy Policy.

    1. Types of Information Collected


    We may collect the following types of personal information:

    • Identification information: name, email address, phone number
    • Purchase information: order details, payment information (excluding full card numbers), billing address
    • Contact information: shipping address, billing address
    • Device information: IP address, browser type, access time and page browsing history
    • Cookie information: browsing preference data used to improve website experience

    2. How We Use Your Information


    We use your personal information for the following purposes:

    • Processing and fulfilling your orders
    • Sending order confirmations, shipping notifications and customer service communications
    • Improving website functionality and user experience
    • Analyzing website traffic and purchasing behavior (anonymized data)
    • Sending promotional information to you (if you have consented to receive it)
    • Complying with legal and regulatory requirements

    3. Cookie Policy


    Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device. You may manage cookies through your browser settings, but disabling cookies may affect certain functions of the website.

    4. Information Sharing


    We will not sell or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

    • Service providers: such as courier companies, payment processors and website analytics tools, solely for the purpose of fulfilling services
    • Legal requirements: when required by laws, regulations or government authorities
    • Business transfer: in the event of a corporate merger, acquisition or asset sale

    5. Data Security


    We use a variety of security measures to protect your personal information, including SSL encryption, access controls and regular security reviews. However, data transmission over the Internet cannot be guaranteed to be completely secure, and we will do our best to protect your personal information.

    6. Data Retention Period


    We will retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy or as required by law. Order records are generally retained for 7 years to comply with Hong Kong tax regulations.

    7. Your Rights


    You have the following rights regarding your personal information:

    • Right of access: request access to the personal information we hold about you
    • Right to correction: request correction of inaccurate personal information
    • Right to erasure: request deletion of your personal information where permitted by law
    • Right to object to marketing: unsubscribe from marketing communications at any time

    8. Third-Party Links


    This website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend that you review their privacy policies when visiting them.

    9. Updates to Privacy Policy


    We reserve the right to modify this Privacy Policy at any time. Material changes will be notified to you via website announcement or email. We recommend that you review this page regularly for the latest version of the Privacy Policy.

    10. Contact Us


    If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

    Website: yoklok.net